InfinEDI Compliance Update: 06-25-2026, 2:29 PM CST

 “Our continuing investigation of the recent cyber incident has determined that patient protected health information was not compromised and patients will not need to be notified. As we complete our forensics analysis, we will update clients if this changes.”

If you have any questions, or receive any communications from the Threat Agent, please contact: incidentsupport@infinedi.net and disregard their messages.

 We will update our web portal with any official communications. Thank you

Brad Cost
CEO

InfinEDI Operational Update

Good Morning,

Today, we are pleased to report that InfinEDI has substantially restored our client-facing operational systems following the recent cybersecurity incident.

Over the past several days, our technology team, external cybersecurity specialists, forensic investigators, and recovery partners have worked continuously to safely restore services while ensuring the integrity and security of our environment. Throughout this process, our guiding principle has remained clear: restore services safely, not simply quickly.

At this time, the core operational systems supporting our clients have been restored and are functioning normally. While our teams will continue working through remaining processing backlogs and completing enhancements behind the scenes, the vast majority of client-facing services have returned to normal operation.

We will continue to monitor all systems closely and make ongoing improvements as part of our long-term commitment to security, reliability, and operational excellence.

On behalf of everyone at InfinEDI, I would like to sincerely thank our clients, business partners, and industry colleagues for the patience, understanding, and encouragement you have shown throughout this recovery effort. Your support has allowed our teams to focus on restoring services the right way while maintaining the standards you have come to expect from InfinEDI.

I would also like to recognize the extraordinary dedication of our employees and the external cybersecurity, forensic, privacy, and technology professionals who worked tirelessly alongside our team throughout this event. Their professionalism, expertise, and commitment were instrumental in restoring operations safely and responsibly.

Unless significant operational changes occur, this will be our final scheduled Operational Update. Should there be any important operational developments requiring client notification, we will communicate those promptly. Any future compliance-related communications will continue to be provided separately as appropriate.

Thank you for your continued trust in InfinEDI. We remain committed to serving as your trusted clearinghouse partner and to continually strengthening the systems and services that support your organization every day.

Sincerely,

Brad Cost
Chief Executive Officer
InfinEDI, LLC