User Management | Infinedi

Driving Patient Loyalty – Part II

by Infinedi | Jun 26, 2019 | Lessons, User Management, Webinars

Dr. Jay Greenstein of Kaizenovate explains how highly engaged employees deliver remarkable patient experience, which improves patient loyalty. (03:20...

Driving Patient Loyalty – Part I

by Infinedi | May 24, 2019 | Lessons, User Management, Webinars

Dr. Jay Greenstein of Kaizenovate explains how to improve your Net Promoter Score using the Q12 employee engagement survey. (01:30...

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Driving Patient Loyalty – Part II

Driving Patient Loyalty – Part I

In our clients words

“We’ve been working with Infinedi for three years now, they’re very helpful and kind. Their recent update made it easier to fix errors and failed claims. At any given time, the ladies there are more then happy to address any issues I have. Great group of staff members.”

“I want to express my gratitude to all the wonderful people that work at Infinedi, they are all so willing to help you and explain things you don't understand. Thank you very much.”

“I’m not a young gal and computer work is far from my strong suit, but whenever I call Infinedi for help there’s always a welcome voice on the other end. I can't explain how grateful I am for all your patience and the help you extend to me. Thanks for everything.”

“Three years ago I started this job with absolutely no clue what I was doing. Since then, every single person I have ever called upon for help has blown me away with their knowledge, kindness, patience and general goodness of character. I love y'all.”

“Infinedi Staff, I want to say thank you for the great help I’ve received to correct my claims. When I call, everyone is so kind and helpful. I am thankful for you!”